- False positives = signals that look like demand but don’t translate into sales or retention.
- Common traps:
- People say they “love the idea” but never commit.
- Free trial interest with no conversion.
- “We’d buy if…” feedback that never materializes into a sale.
- Countermeasures:
- Anchor feedback to economic signals (deposits, signed LOIs, purchase orders).
- Prioritize behavior over verbal enthusiasm.
- Keep testing with new prospects instead of relying on a small group’s validation.