• False positives = signals that look like demand but don’t translate into sales or retention.
  • Common traps:
    • People say they “love the idea” but never commit.
    • Free trial interest with no conversion.
    • “We’d buy if…” feedback that never materializes into a sale.
  • Countermeasures:
    • Anchor feedback to economic signals (deposits, signed LOIs, purchase orders).
    • Prioritize behavior over verbal enthusiasm.
    • Keep testing with new prospects instead of relying on a small group’s validation.